Refund policy

Due to the nature of our products and that they are seasonal, ALL sales are FINAL.

Refunds are processed on a case by case basis. If the seller is at fault for damage or the wrong item mailed out, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund, please contact us at hollyjollyhalloweenllc@gmail.com. To request a refund, you can contact us at hollyjollyhalloweenllc@gmail.com.

You can always contact us for any return question at hollyjollyhalloweenllc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.